Kraft Heinz issues voluntary recall on individually-wrapped American Cheese

Kraft Heinz issued a voluntary recall on Tuesday, Sept. 19, 2023, after nearly 84,000 slices of processed individually-wrapped American cheese were deemed to potentially contain choking hazards.

It was discovered after they received several complaints from consumers that stated they found "plastic stuck to a slice, including six complaints of consumers saying they choked or gagged in connection with the issue,"

Kraft Heinz confirmed that they fixed the machine that wrapped the affected slices and thoroughly inspected all other processing machines to ensure the contamination does not happen again.

Products included in the recall include 16 oz. Kraft Singles American Pasteurized Prepared Cheese Product with an individual package UPC of 0 2100061526 1 and a “Best When Used By” date of 10 JAN 24 through 27 JAN 24. Individual packages in this recall will contain an S and 72 in the Manufacturing code.

Also included in the recall are 3 lb. multipacks of Kraft Singles American Pasteurized Prepared Cheese Product with a carton UPC of 0 2100060491 3 and a “Best When Used By” of 09 JAN 2024 through 13 JAN 2024 and 16 JAN 2024.

Consumers who purchased these items should not consume them and can return them to the store where it was purchased for an exchange or refund. Consumers can contact Kraft Heinz from 9 a.m. to 6 p.m. Eastern Standard Time, Monday through Friday, at 1-800-280-8252 to see if a product is part of the recall and to receive reimbursement.